Office Management 2

DESCRIPTION:
This course will prepare online students to employ the skills needed for effective communication both personally and professionally. It will also provide techniques to manage stress and control emotions. The course is presented in two semesters.

Semester 1 focuses on communication skills, including communicating effectively and in difficult situations.

Semester 2 focuses on managing stress and emotions, stress and its impact, emotional intelligence, anger management, and conflict resolution.

 

CREDITS:
1 Credit

 

PREREQUISITES:
Career Elective Office Management 1

 

Semester 1

  • Pretest
  • Communication Overview
  • Verbal Communication
  • Verbal Business Communication
  • Written Communication
  • Written Business Communication
  • Nonverbal Communication
  • Communication Styles and Interpersonal Communication
  • Effective Communication
  • Active Listening
  • Assertive vs. Aggressive Communication
  • Communicating in Difficult Situations
  • Difficult Behaviors in the Workplace
  • Negativity and Power Struggles at Work
  • Working with Procrastinators and Untrustworthy People
  • Communicating by Telephone
  • Networking for Success
  • Office Management 2: Semester 1 End of Semester Exam

 

Semester 2

  • Pretest
  • What is Stress?
  • Signs and Symptoms of Stress
  • Sources of Stress
  • Techniques for Managing Stress
  • Anxiety and Stress
  • Mindset and Stress
  • Stress and Values Clarification
  • Stress at Work
  • Emotional Intelligence (EI)
  • Emotional Intelligence Skills
  • Understanding Anger
  • Anger Cycle
  • Anger Management
  • Conflict Basics
  • Conflict Resolution
  • Addressing Violent Situations
  • Office Management 2: Semester 2 End of Semester Exam

 

Office Management 1

DESCRIPTION:
This course will prepare students to employ the skills needed in both online coursework and the workplace. The course is presented in two semesters.

Semester 1 presents an overview of basic personal, professional, and self-management skills, including setting goals, professional communication skills, and time management and stress management techniques.

Semester 2 focuses on ways to improve study habits, to increase one’s memory and motivation, and to strengthen decision-making and problem-solving skills.

 

CREDITS:
1 Credit

 

PREREQUISITES:
There are no prerequisites for this course.

 

Semester 1

21st Century Education

Understanding Self-Esteem

Setting Goals

Professional Uses of Technology

Security in Technology

21st Century Written Business Communication

Time Management Overview

Stress Management Overview

Anger Management Overview

Conflict Resolution Strategies

Communication in the Workplace

Sexual Harassment Awareness Overview

Ethical Behavior

Office Management 1: Semester 1 End of Semester Exam

 

Semester 2

Basics of Note-Taking

Reading Comprehension

Understanding and Improving Study Habits

Memory Techniques

Test-Taking Skills

Effective Environments for Learning

Distractions and Deterrents of Educational Success

What is Motivation?

Self-Motivation

Trust and Motivation

Change as a Motivator

Embracing Change

Critical Thinking Basics

Problem Solving Model

Decision Making

Improving Decision Making

Office Management 1: Semester 2 End of Semester Exam

Hospitality and Leisure 4

DESCRIPTION:
This course addresses career skills and employment. It discusses employment opportunities
with the career field and the skills that can be helpful when attempting to get and stay
employed.

 

Semester 1 provides an overview of the career field and characteristics of the industry. It
also addresses health and safety concerns, protection of personal information, and building
relationships and trust with others.

Semester 2 focuses on jobs within the industry, the protection of people and facilities, and
legal employment topics, such as discrimination. It also provides an overview of job-search
skills, including resume writing and interviewing skills.

 

CREDITS:
1 Credit

 

PREREQUISITES:
Hospitality and Leisure I
Hospitality and Leisure II
Hospitality and Leisure III

 

Semester 1

  • Hospitality and Leisure IV: Semester 1 Pretest
  • The Hospitality and Leisure Services Industry
  • Beneficial Skills, Knowledge, and Attributes for the Hospitality Industry
  • History of Temporary Lodging
  • The Accommodation Sector 1
  • The Accommodation Sector 2
  • Food and Beverage Service Jobs 1
  • Food and Beverage Service Jobs 2
  • Bloodborne Pathogens Awareness
  • Foodborne Illnesses
  • Personal Identifiable Information
  • Gaining Trust
  • Losing and Rebuilding Trust
  • Relationships In and Out of the Workplace
  • Drug Misuse and Abuse
  • Alcohol Misuse and Abuse
  • Hospitality and Leisure IV: Semester 1 End of Semester Exam

 

Semester 2

  • Hospitality and Leisure IV: Semester 2 Pretest
  • Golf Course and Resort Jobs
  • National and State Park Jobs
  • Theme and Amusement Park Jobs
  • Casino and Gaming Industry Jobs
  • Event Coordination
  • Hospitality Law
  • Situational Awareness
  • Security Awareness
  • Understanding and Preparing for Active Shooter Events
  • Preventing and Responding to Active Shooter Events
  • Discrimination in the Workplace
  • Choosing the Right Resume for the Job
  • Writing a Winning Resume
  • Using Technology and Your Resume
  • Preparing for an Interview
  • Attending an Interview
  • Hospitality and Leisure IV: Semester 2 End of Semester Exam

Hospitality and Leisure 3

DESCRIPTION:
This course addresses skill sets critical to effective personal management, life, and career
skills. This course discusses the ability to effectively deal with balancing life and work,
managing time, and working with people. The course is presented in two semesters.

 

Semester 1 focuses on self-management skills, including saving and credit, accountability,
organization, and balancing work and life.

 

Semester 2 focuses on managing time and working with others. Some topics include time
management, personal productivity, handling information overload, tolerance, respect, and
giving and receiving feedback.

 

CREDITS:
1 Credit

 

PREREQUISITES:
Hospitality and Leisure I
Hospitality and Leisure II

 

Semester 1

  • Hospitality and Leisure III: Semester 1 Pretest
  • Budgeting
  • Saving
  • Credit
  • Healthy Lifestyle Choices
  • Personal Wellness
  • Self-Awareness
  • Positive Self Talk
  • Accountability
  • Self-Management
  • Tips & Tricks for Smooth Living
  • Crisis Management
  • Using Critical Thinking in Work and Life
  • Lifelong Learning
  • Balancing Work and Life
  • Pros and Cons of Social Media
  • Basic Professionalism
  • Hospitality and Leisure III: Semester 1 End of Semester Exam

 

Semester 2

  • Hospitality and Leisure III: Semester 2 Pretest
  • Introduction to Time Management
  • Time Management Types and Styles
  • Procrastination
  • Time Management Antagonists
  • Time Management Strategies
  • Personal Productivity
  • Handling Information Overload
  • Setting Priorities
  • Diversity in the Workplace
  • Tolerance and Respect
  • Respect and Employment
  • Becoming the Go-to Person
  • Advancing in a Job
  • Cooperation and Compromise
  • Influencing and Persuading
  • Giving and Receiving Feedback and Criticism
  • Hospitality and Leisure III: Semester 2 End of Semester Exam

Hospitality and Leisure 2

DESCRIPTION:

This course will prepare online students to employ skills needed for effective communication
both personally and professionally. It will also provide techniques to manage stress and
control emotions. The course is presented in two semesters.

 

Semester 1 focuses on communication skills, including communicating effectively and in
difficult situations.

 

Semester 2 focuses on managing stress and emotions; including stress and its impact,
emotional intelligence, anger management, and conflict resolution.

 

CREDITS:
1 Credit

 

PREREQUISITES:
Hospitality and Leisure I

 

Semester 1

  • Hospitality and Leisure II: Semester 1 Pretest
  • Communication Overview
  • Verbal Communication
  • Verbal Business Communication
  • Written Communication
  • Written Business Communication
  • Nonverbal Communication
  • Communication Styles and Interpersonal Communication
  • Effective Communication
  • Active Listening
  • Assertive vs. Aggressive Communication
  • Communicating in Difficult Situations
  • Difficult Behaviors in the Workplace
  • Negativity and Power Struggles at Work
  • Working with Procrastinators and Untrustworthy People
  • Communicating by Telephone
  • Networking for Success
  • Hospitality and Leisure II: Semester 1 End of Semester Exam

 

Semester 2

  • Hospitality and Leisure II: Semester 2 Pretest
  • What is Stress?
  • Signs and Symptoms of Stress
  • Sources of Stress
  • Techniques for Managing Stress
  • Anxiety and Stress
  • Mindset and Stress
  • Stress and Values Clarification
  • Stress at Work
  • Emotional Intelligence (EI)
  • Emotional Intelligence Skills
  • Understanding Anger
  • Anger Cycle
  • Anger Management
  • Conflict Basics
  • Conflict Resolution
  • Addressing Violent Situations
  • Hospitality and Leisure II: Semester 2 End of Semester Exam

Hospitality and Leisure 1

DESCRIPTION:
This course will prepare online students to employ skills needed in online coursework and the workplace. The course is presented in two semesters.

 

Semester 1 describes an overview of basic personal, professional, and self-management skills, including setting goals, professional communication skills, and time management and stress management techniques.

 

Semester 2 focuses on ways to improve study habits, to increase one’s memory and motivation, and to strengthen decision making and problem-solving skills.

 

CREDITS:
1 Credit

 

PREREQUISITES:
There are no prerequisites for this course.

 

Semester 1

21st Century Education

Understanding Self-Esteem

Setting Goals

Professional Uses of Technology

Security in Technology

21st Century Written Business Communication

Time Management Overview

Stress Management Overview

Anger Management Overview

Conflict Resolution Strategies

Communication in the Workplace

Sexual Harassment Awareness Overview

Ethical Behavior

Hospitality and Leisure I: Semester 1 End of Semester Exam

 

Semester 2

Basics of Note-Taking

Reading Comprehension

Understanding and Improving Study Habits

Memory Techniques

Test-Taking Skills

Effective Environments for Learning

Distractions and Deterrents of Educational Success

What is Motivation?

Self-Motivation

Trust and Motivation

Change as a Motivator

Embracing Change

Critical Thinking Basics

Problem Solving Model

Decision Making

Improving Decision Making

Hospitality and Leisure I: Semester 2 End of Semester Exam

Home Care Professional 4

DESCRIPTION:

This course will prepare online students to employ skills needed in the workplace. The course is presented in two semesters.

 

Semester 1 describes an overview of the roles and responsibilities of home care professionals, including person-to-person communications, working with customers, considerations for clients with specific needs, maintaining nutritional needs and healthy home environments, and methods for dealing with emergencies.

 

Semester 2 discusses aspects of personal care and hygiene for home care patients, including first aid, skin care and muscle maintenance, and the administration of medications. It also discusses how to care for individuals with specific ailments and methods for recording vital signs and documenting observations.

 

CREDITS:

1 Credit 

 

PREREQUISITES:

Home Care Professional I

Home Care Professional II

Home Care Professional III

 

Semester 1

  • Home Care Professional IV: Semester 1 Pretest
  • The Home Care Career Field
  • Roles and Responsibilities of a Home Care Professional
  • Home Care Organizations and Programs
  • Home Care Person-to-Person Communications
  • Home Care Customers
  • Considerations for Special Clients in Home Care
  • The Human Body I
  • The Human Body II
  • Providing Nutrition and Fluids
  • Buying and Preparing Food
  • Foodborne Illnesses
  • Maintaining a Healthy Home Environment
  • Bloodborne Pathogens Awareness
  • Medical Emergency Awareness
  • Dealing with Emergencies
  • Home Care Professional IV: Semester 1 End of Semester Exam

 

Semester 2

  • Home Care Professional IV: Semester 2 Pretest
  • First Aid
  • Controlling Infection
  • Patient Grooming and Hygiene
  • Maintaining Skin and Muscle Integrity
  • Transfer and Ambulation
  • Caring for Pregnant Women and New Mothers
  • Infant and Toddler Care
  • Caring for Individuals with Epilepsy
  • Caring for Individuals with Diabetes
  • Caring for Individuals with Vertigo or Dizziness
  • Caring for Individuals with Depression
  • Caring for Individuals with Digestive Disorders
  • Medications
  • Reading and Recording Vital Signs
  • Documenting and Reporting Observations
  • Home Care Professional IV: Semester 2 End of Semester Exam

Home Care Professional 3

DESCRIPTION:

This course addresses skill sets critical to effective personal management, life, and career skills. This course discusses the ability to effectively deal with balancing life and work, managing time, and working with people. The course is presented in two semesters.

 

Semester 1 focuses on self-management skills, including saving and credit, accountability, organization, and balancing work and life.

 

Semester 2 focuses on managing time and working with others. Some topics include time management, personal productivity, handling information overload, tolerance, respect, and giving and receiving feedback.

 

CREDITS:

1 Credit 

 

PREREQUISITES:

Home Care Professional I

Home Care Professional II

 

Semester 1

  • Home Care Professional III: Semester 1 Pretest
  • Budgeting
  • Saving
  • Credit
  • Healthy Lifestyle Choices
  • Personal Wellness
  • Self-Awareness
  • Positive Self Talk
  • Accountability
  • Self-Management
  • Tips & Tricks for Smooth Living
  • Crisis Management
  • Using Critical Thinking in Work and Life
  • Lifelong Learning
  • Balancing Work and Life
  • Pros and Cons of Social Media
  • Basic Professionalism
  • Home Care Professional III: Semester 1 End of Semester Exam

 

Semester 2

  • Home Care Professional III: Semester 2 Pretest
  • Introduction to Time Management
  • Time Management Types and Styles
  • Procrastination
  • Time Management Antagonists
  • Time Management Strategies
  • Personal Productivity
  • Handling Information Overload
  • Setting Priorities
  • Diversity in the Workplace
  • Tolerance and Respect
  • Respect and Employment
  • Becoming the Go-to Person
  • Advancing in a Job
  • Cooperation and Compromise
  • Influencing and Persuading
  • Giving and Receiving Feedback and Criticism
  • Home Care Professional III: Semester 2 End of Semester Exam

Home Care Professional 2

DESCRIPTION:

This course will prepare online students to employ skills needed for effective communication both personally and professionally. It will also provide techniques to manage stress and control emotions.

The course is presented in two semesters.

 

Semester 1 focuses on communication skills, including communicating effectively and in difficult situations.

 

Semester 2 focuses on managing stress and emotions; including stress and its impact, emotional intelligence, anger management, and conflict resolution.

 

CREDITS:

1 Credit 

 

PREREQUISITES:

Home Care Professional I

 

Semester 1

  • Home Care Professional II: Semester 1 Pretest
  • Communication Overview
  • Verbal Communication
  • Verbal Business Communication
  • Written Communication
  • Written Business Communication
  • Nonverbal Communication
  • Communication Styles and Interpersonal Communication
  • Effective Communication
  • Active Listening
  • Assertive vs. Aggressive Communication
  • Communicating in Difficult Situations
  • Difficult Behaviors in the Workplace
  • Negativity and Power Struggles at Work
  • Working with Procrastinators and Untrustworthy People
  • Communicating by Telephone
  • Networking for Success
  • Home Care Professional II: Semester 1 End of Semester Exam

 

Semester 2

  • Home Care Professional II: Semester 2 Pretest
  • What is Stress?
  • Signs and Symptoms of Stress
  • Sources of Stress
  • Techniques for Managing Stress
  • Anxiety and Stress
  • Mindset and Stress
  • Stress and Values Clarification
  • Stress at Work
  • Emotional Intelligence (EI)
  • Emotional Intelligence Skills
  • Understanding Anger
  • Anger Cycle
  • Anger Management
  • Conflict Basics
  • Conflict Resolution
  • Addressing Violent Situations
  • Home Care Professional II: Semester 2 End of Semester Exam

Home Care Professional 1

DESCRIPTION:

This course will prepare online students to employ skills needed in online coursework and the workplace. The course is presented in two semesters.

 

Semester 1 describes an overview of basic personal, professional, and self-management skills, including setting goals, professional communication skills, and time management and stress management techniques.

 

Semester 2 focuses on ways to improve study habits, to increase one’s memory and motivation, and to strengthen decision-making and problem-solving skills.

 

CREDITS:

1 Credit

 

PREREQUISITES:

There are no prerequisites for this course.

 

Semester 1

21st Century Education

Understanding Self-Esteem

Setting Goals

Professional Uses of Technology

Security in Technology

21st Century Written Business Communication

Time Management Overview

Stress Management Overview

Anger Management Overview

Conflict Resolution Strategies

Communication in the Workplace

Sexual Harassment Awareness Overview

Ethical Behavior

Home Care Professional I: Semester 1 End of Semester Exam

 

Semester 2

Basics of Note-Taking

Reading Comprehension

Understanding and Improving Study Habits

Memory Techniques

Test-Taking Skills

Effective Environments for Learning

Distractions and Deterrents of Educational Success

What is Motivation?

Self-Motivation

Trust and Motivation

Change as a Motivator

Embracing Change

Critical Thinking Basics

Problem Solving Model

Decision Making

Improving Decision Making

Home Care Professional I: Semester 2 End of Semester Exam