Introduction to Manufacturing 4

DESCRIPTION:

This course provides an overview of fundamental manufacturing concepts. It is intended to assist individuals’ personal and professional development as they enter the field of manufacturing. This course is presented in two semesters.

 

Semester 1 provides an overview of the manufacturing career field. It discusses safety and health laws and regulations for manufacturing, field industries and common processes, manufacturing measurements and drawings, and supply chains. It also discusses important workplace topics, such as discrimination, harassment, drug/alcohol misuse, and personal safety issues.

 

Semester 2 describes manufacturing management tools, workplace team dynamics, product quality, and the basics of electricity, hydraulic systems, and pneumatic systems. It also discusses employment topics, including writing a resume.

 

CREDITS: 1 Credit

 

PREREQUISITES: Manufacturing I, Manufacturing II, Manufacturing III

 

Semester 1

 

Manufacturing IV: Semester 1 Pretest

The Manufacturing Career Field

Safety and Health in Manufacturing Laws and Regulations

Employment and Labor Relations Laws and Regulations for Manufacturing

Manufacturing Industries and Processes

Manufacturing Measurements

Manufacturing Drawings

Manufacturing Process Variables

Supply Chains

Drug Misuse and Abuse

Alcohol Misuse and Abuse

Discrimination in the Workplace

Harassment at Work

Bloodborne Pathogens Awareness

Personal Insurance 1

Personal Insurance 2

Manufacturing IV: Semester 1 End of Semester Exam

 

 

Semester 2

 

Manufacturing IV: Semester 2 Pretest

Lean and Six-Sigma in Manufacturing

Manufacturing Workplace Teams

Working as Part of a Team

Working with Poor Leadership

Becoming a Good Leader

Relationships In and Out of the Workplace

Machine Types

Product Quality

Electricity Basics

Electric Circuits

Hydraulic Systems

Pneumatic Systems

Employment Hot Topics

Choosing the Right Resume for the Job

Writing a Winning Resume

Using Technology and Your Resume

Manufacturing IV: Semester 2 End of Semester Exam

Introduction to Manufacturing 3

DESCRIPTION:

This course addresses skill sets critical to effective personal management, life, and career skills. This course discusses the ability to effectively deal with balancing life and work, managing time, and working with people. The course is presented in two semesters.

 

Semester 1 focuses on self-management skills, including saving and credit, accountability, organization, and balancing work and life.

Semester 2 focuses on managing time and working with others. Some topics include time management, personal productivity, handling information overload, tolerance, respect, and giving and receiving feedback.

 

CREDITS: 1 Credit

 

PREREQUISITES: Manufacturing I, Manufacturing II

 

 

Semester 1

 

Manufacturing III: Semester 1 Pretest

Budgeting

Saving

Credit

Healthy Lifestyle Choices

Personal Wellness

Self-Awareness

Positive Self Talk

Accountability

Self-Management

Tips & Tricks for Smooth Living

Crisis Management

Using Critical Thinking in Work and Life

Lifelong Learning

Balancing Work and Life

Pros and Cons of Social Media

Basic Professionalism

Manufacturing III: Semester 1 End of Semester Exam

 

 

Semester 2

 

Manufacturing III: Semester 2 Pretest

Introduction to Time Management

Time Management Types and Styles

Procrastination

Time Management Antagonists

Time Management Strategies

Personal Productivity

Handling Information Overload

Setting Priorities

Diversity in the Workplace

Tolerance and Respect

Respect and Employment

Becoming the Go-to Person

Advancing in a Job

Cooperation and Compromise

Influencing and Persuading

Giving and Receiving Feedback and Criticism

Manufacturing III: Semester 2 End of Semester Exam

Introduction to Manufacturing 2

DESCRIPTION:

This course will prepare online students to employ skills needed for effective communication both personally and professionally. It will also provide techniques to manage stress and control emotions. The course is presented in two semesters.

 

Semester 1 focuses on communication skills, including communicating effectively and in difficult situations.

 

Semester 2 focuses on managing stress and emotions; including stress and its impact, emotional intelligence, anger management, and conflict resolution.

 

CREDITS: 1 Credit

 

PREREQUISITES: Manufacturing I

 

Semester 1

 

Manufacturing II: Semester 1 Pretest

Communication Overview

Verbal Communication

Verbal Business Communication

Written Communication

Written Business Communication

Nonverbal Communication

Communication Styles and Interpersonal Communication

Effective Communication

Active Listening

Assertive vs. Aggressive Communication

Communicating in Difficult Situations

Difficult Behaviors in the Workplace

Negativity and Power Struggles at Work

Working with Procrastinators and Untrustworthy People

Communicating by Telephone

Networking for Success

Manufacturing II: Semester 1 End of Semester Exam

 

 

Semester 2

 

Manufacturing II: Semester 2 Pretest

What is Stress?

Signs and Symptoms of Stress

Sources of Stress

Techniques for Managing Stress

Anxiety and Stress

Mindset and Stress

Stress and Values Clarification

Stress at Work

Emotional Intelligence (EI)

Emotional Intelligence Skills

Understanding Anger

Anger Cycle

Anger Management

Conflict Basics

Conflict Resolution

Addressing Violent Situations

Manufacturing II: Semester 2 End of Semester Exam

Introduction to Manufacturing 1

DESCRIPTION:

This course will prepare online students to employ skills needed in online coursework and the workplace. The course is presented in two semesters.

 

Semester 1 describes an overview of basic personal, professional, and self-management skills, including setting goals, professional communication skills, and time management and stress management techniques.

Semester 2 focuses on ways to improve study habits, to increase one’s memory and motivation, and to strengthen decision-making and problem solving skills.

 

CREDITS: 1 Credit

PREREQUISITES: There are no prerequisites for this course.

 

COURSE OUTLINE

SEMESTER 1

21st Century Education

Understanding Self-Esteem

Setting Goals

Professional Uses of Technology

Security in Technology

21st Century Written Business Communication

Time Management Overview

Stress Management Overview

Anger Management Overview

Conflict Resolution Strategies

Communication in the Workplace

Sexual Harassment Awareness Overview

Ethical Behavior

Exam – Manufacturing I: Semester 1

 

SEMESTER 2

Basics of Note-Taking

Reading Comprehension

Understanding and Improving Study Habits

Memory Techniques

Test-Taking Skills

Effective Environments for Learning

Distractions and Deterrents of Educational Success

What is Motivation?

Self-Motivation

Trust and Motivation

Change as a Motivator

Embracing Change

Critical Thinking Basics

Problem Solving Model

Decision Making

Improving Decision Making

ExamManufacturing I: Semester 2

Retail Customer Service 4

DESCRIPTION:
This course addresses career skills for retail and customer service professionals. It discusses important sales concepts and other job-related skills.

Semester 1 provides an overview of career skills, such as steps of selling and effective listening. It also discusses the traits of sales personnel and customer characteristics and behaviors.

Semester 2 focuses other job-related skills like keeping inventory, situational awareness, and security of information.

 

CREDITS:
1 Credit

 

PREREQUISITES:
Retail Customer Service 3

 

Semester 1

  • Pretest
  • The Language of Retail
  • Working in Retail Sales
  • Beneficial Attributes and Traits for Retail Sales Personnel
  • Communication with Retail Customers
  • Customer Behaviors and Buying Decisions
  • Customers and Goods
  • Selling and Psychology
  • Seven Steps of Retail Selling
  • Closing Sales
  • Listening Effectively
  • Recording Work Hours and Getting Paid
  • Working and Paying Taxes 1
  • Working and Paying Taxes 2
  • Personal Insurance 1
  • Personal Insurance 2
  • Labor Unions
  • End of Semester Exam

 

Semester 2

  • Pretest
  • Inventory
  • Preventing Shoplifting
  • Personal Identifiable Information (PII)
  • Credit Cards
  • Cash Reconciliation
  • Costs of Doing Business
  • Enjoying Your Work Environment
  • Staying Healthy at Work
  • Situational Awareness
  • Maintaining a Safe Workplace
  • Violence and De-escalation
  • Postsecondary Education
  • Leaving a Job
  • Choosing the Right Resume for the Job
  • Using Technology and Your Resume
  • Writing a Winning Resume
  • End of Semester Exam

Retail Customer Service 3

DESCRIPTION:
This course addresses personal management, life, and career skills. The course discusses how to effectively balance life and work, manage time, and work with other people. The course is presented in two semesters.

Semester 1 focuses on self-management skills, including saving and credit, accountability, organization, and balancing work and life.

Semester 2 focuses on managing time and working with others. Topics include time management, personal productivity, tolerance and respect, and giving and receiving feedback


CREDITS:

1 Credit


PREREQUISITES:

Retail Customer Service 2

 

Semester 1

  • Pretest
  • Budgeting
  • Saving
  • Credit
  • Healthy Lifestyle Choices
  • Personal Wellness
  • Self-Awareness
  • Positive Self-Talk
  • Accountability
  • Self-Management
  • Tips and Tricks for Smooth Living
  • Crisis Management
  • Using Critical Thinking in Work and Life
  • Lifelong Learning
  • Balancing Work and Life
  • Pros and Cons of Social Media
  • Basic Professionalism
  • Retail Customer Service 3: Semester 1 End of Semester Exam

 

Semester 2

  • Pretest
  • Introduction to Time Management
  • Time Management Types and Styles
  • Procrastination
  • Time Management Antagonists
  • Time Management Strategies
  • Personal Productivity
  • Handling Information Overload
  • Setting Priorities
  • Diversity in the Workplace
  • Tolerance and Respect
  • Respect and Employment
  • Becoming the Go-To Person
  • Advancing in a Job
  • Cooperation and Compromise
  • Influencing and Persuading
  • Giving and Receiving Feedback and Criticism
  • Retail Customer Service 3: Semester 2 End of Semester Exam

Retail Customer Service 2

DESCRIPTION:
This course will prepare online students to employ the skills needed for effective communication both personally and professionally. It will also provide techniques to manage stress and control emotions. The course is presented in two semesters.

Semester 1 focuses on communication skills, including communicating effectively and in difficult situations.

Semester 2 focuses on managing stress and emotions, stress and its impact, emotional intelligence, anger management, and conflict resolution.

 

CREDITS:
1 Credit

 

PREREQUISITES:
Retail Customer Service 1

 

Semester 1

  • Pretest
  • Communication Overview
  • Verbal Communication
  • Verbal Business Communication
  • Written Communication
  • Written Business Communication
  • Nonverbal Communication
  • Communication Styles and Interpersonal Communication
  • Effective Communication
  • Active Listening
  • Assertive vs. Aggressive Communication
  • Communicating in Difficult Situations
  • Difficult Behaviors in the Workplace
  • Negativity and Power Struggles at Work
  • Working with Procrastinators and Untrustworthy People
  • Communicating by Telephone
  • Networking for Success
  • Retail Customer Service 2: Semester 1 End of Semester Exam

 

Semester 2

  • Pretest
  • What is Stress?
  • Signs and Symptoms of Stress
  • Sources of Stress
  • Techniques for Managing Stress
  • Anxiety and Stress
  • Mindset and Stress
  • Stress and Values Clarification
  • Stress at Work
  • Emotional Intelligence (EI)
  • Emotional Intelligence Skills
  • Understanding Anger
  • Anger Cycle
  • Anger Management
  • Conflict Basics
  • Conflict Resolution
  • Addressing Violent Situations
  • Retail Customer Service 2: Semester 2 End of Semester Exam

Retail Customer Service 1

DESCRIPTION:

This course will prepare students to employ the skills needed in both online coursework and the workplace. The course is presented in two semesters.

Semester 1 presents an overview of basic personal, professional, and self-management skills, including setting goals, professional communication skills, and time management and stress management techniques.

Semester 2 focuses on ways to improve study habits, to increase one’s memory and motivation, and to strengthen decision-making and problem-solving skills.

 

CREDITS:
1 Credit

 

PREREQUISITES:
There are no prerequisites for this course.

 

Semester 1

21st Century Education

Understanding Self-Esteem

Setting Goals

Professional Uses of Technology

Security in Technology

21st Century Written Business Communication

Time Management Overview

Stress Management Overview

Anger Management Overview

Conflict Resolution Strategies

Communication in the Workplace

Sexual Harassment Awareness Overview

Ethical Behavior

Retail Customer Service 1: Semester 1 End of Semester Exam

 

Semester 2

Basics of Note-Taking

Reading Comprehension

Understanding and Improving Study Habits

Memory Techniques

Test-Taking Skills

Effective Environments for Learning

Distractions and Deterrents of Educational Success

What is Motivation?

Self-Motivation

Trust and Motivation

Change as a Motivator

Embracing Change

Critical Thinking Basics

Problem Solving Model

Decision Making

Improving Decision Making

Retail Customer Service 1: Semester 2 End of Semester Exam

Office Management 4

DESCRIPTION:
This course addresses career skills for office management professionals. It discusses important job-related skills for individuals who pursue careers within the field.

Semester 1 provides an overview of career skills, such information management and security, information technology, and creating presentations. It also discusses gaining trust, handling relationships, and office politics.

Semester 2 addresses some legal employment topics, such as the U.S. Equal Employment Opportunity Commission, harassment, and discrimination. It also provides an overview of other skills like resume writing, situational awareness, and maintaining a safe environment.

 

CREDITS:
1 Credit

 

PREREQUISITES:
Career Elective Office Management 3

 

Semester 1

  • Pretest
  • Common Office Management Terms
  • Office Manager Tasks and Employment Opportunities
  • Information Technology (IT) Terms
  • IT Hardware and Software
  • Beneficial Attributes for Office Work
  • Gaining Trust
  • Losing and Rebuilding Trust
  • Office Decorum
  • Office Politics
  • Relationships In and Out of the Workplace
  • Personal Identifiable Information (PII)
  • Credit Cards
  • Costs of Doing Business
  • Change Management
  • Knowledge Management
  • Creating Effective Presentations
  • End of Semester Exam

 

Semester 2

  • Pretest
  • Working Healthy in an Office
  • Working Happy in an Office
  • Situational Awareness
  • Office Safety
  • Office Emergencies
  • Laws, Rules, and Regulations
  • Leaving a Job
  • Choosing the Right Resume for the Job
  • Writing a Winning Resume
  • Using Technology and Your Resume
  • S. Equal Employment Opportunity Commission (EEOC)
  • Sexual Harassment in the Office
  • Discrimination in the Workplace
  • Filing a Charge of Discrimination
  • Performance Appraisals
  • Professional Associations
  • End of Semester Exam

Office Management 3

DESCRIPTION:
This course addresses personal management, life, and career skills. The course discusses how to effectively balance life and work, manage time, and work with other people. The course is presented in two semesters.

Semester 1 focuses on self-management skills, including saving and credit, accountability, organization, and balancing work and life.

Semester 2 focuses on managing time and working with others. Topics include time management, personal productivity, tolerance and respect, and giving and receiving feedback.

 

CREDITS:
1 Credit

 

PREREQUISITES:
Career Elective Office Management 1
Career Elective Office Management 2

 

Semester 1

  • Pretest
  • Budgeting
  • Saving
  • Credit
  • Healthy Lifestyle Choices
  • Personal Wellness
  • Self-Awareness
  • Positive Self-Talk
  • Accountability
  • Self-Management
  • Tips and Tricks for Smooth Living
  • Crisis Management
  • Using Critical Thinking in Work and Life
  • Lifelong Learning
  • Balancing Work and Life
  • Pros and Cons of Social Media
  • Basic Professionalism
  • Office Management 3: Semester 1 End of Semester Exam

 

Semester 2

  • Pretest
  • Introduction to Time Management
  • Time Management Types and Styles
  • Procrastination
  • Time Management Antagonists
  • Time Management Strategies
  • Personal Productivity
  • Handling Information Overload
  • Setting Priorities
  • Diversity in the Workplace
  • Tolerance and Respect
  • Respect and Employment
  • Becoming the Go-To Person
  • Advancing in a Job
  • Cooperation and Compromise
  • Influencing and Persuading
  • Giving and Receiving Feedback and Criticism
  • Office Management 3: Semester 2 End of Semester Exam